8 Flags Insurance Agency

We needed to get a new Homeowners insurance policy in a timely manner, so for the first time in many years, I decided to find an agent to help us. I was familiar with 8 Flags Insurance, so I contacted them, and Leah Hall took care of everything! Insurance terminology is intimidating to me, but Leah explained how things work, helped me find and submit the right documents, and did lots of research for the best policy. She handled the entire process with efficiency, professionalism, and great communication. I also wanted to change our Automobile coverage, so I asked Leah to help with that, too, and I'm so glad I did. She found better coverage to fit our driving habits and insurance needs, saving us money and making the process go smoothly. Now we are all set with our insurance coverage, and I am relieved and grateful. Leah Hall will put your mind at ease when you need any type of insurance. I HIGHLY RECOMMEND 8 FLAGS INSURANCE AGENCY!

I have been with 8 Flags Insurance Agency since 2012. I have been working with Leah Hall. She is always quickly responsive and very helpful and professional. When our homeowners carrier dropped us right before hurricane Matthew, she turned right around and got us a new policy with another carrier even though she herself was evacuated. I am so thankful for Leah and all her help.

I contacted Leah after I was dropped by my previous homeowner's insurance company. She immediately put me at ease, and found a good policy the same day. Leah is professional, her work is precise & is great with follow-up and communicating. TWO THUMBS UP for Leah Hall & 8 Flags!

I recently had the pleasure of working with Leah Hall at 8 Flags Insurance for my homeowner's insurance renewal. Finding adequate coverage at a reasonable price in Fernandina Beach can be quite a challenge due to our unique location on Amelia Island and the intricacies of the Florida insurance market. Leah not only met but exceeded my expectations with her outstanding level of service and great attitude. When I initially reached out to confirm my coverage was optimal, Leah promptly returned my call. We had a wonderful conversation about life on Amelia Island and the challenges facing the insurance industry in Florida. Her local knowledge and expertise were immediately apparent, making me feel assured and well-cared for. Six weeks later, I faced every homeowner's nightmare—my insurance coverage was suddenly canceled due to an overlooked payment. Panic set in, fearing the worst about finding new coverage at a higher cost. However, Leah's response was nothing short of remarkable. She contacted me the following morning, calming my fears by explaining that the situation was manageable since we caught the error quickly. True to her word, Leah resolved the issue in mere minutes over the phone, reinstating my insurance with ease after processing the payment. What stood out most was Leah's kindness, prompt action, and deep understanding of the necessary processes to rectify my mistake. She even suggested downloading the insurance company's app to prevent future oversights, a piece of advice delivered with such grace that it left me feeling respected rather than embarrassed. Leah Hall embodies world-class customer service. Her proficiency, coupled with a genuine, caring approach, not only solved my immediate problem but also provided a lasting impression of security and trust. I wholeheartedly recommend Leah and 8 Flags Insurance to anyone seeking comprehensive coverage with a personal touch. Thank you, Leah, for your exceptional service and for making a potentially stressful situation seamless and worry-free.