Dentist
2050 Saint Johns Parkway, Saint Johns
DentistJulington Creek 4.3 (355)
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Dentist in Julington Creek, FL
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Claim this listing4.3 on Google from 355 reviews · Read on Google
Recent Google reviews
I was began treatment here, set up with a plan for my treatment. Once I chose to pay sunbit for the plan of treatment, I was treated that day, I had an appointment to come back in August, I forgot my appointment day, I call to check on the date , and was told that they moved. I proceeded to talk to get the new address, then was told that they're not longer in business. Mind you , I'm still on the line for paying for a treatment that I'm no longer getting. Now they were trying to get me to go to another dentist. I'm like, but what about the treatment that I'm paying for with Sunbit for the treatment with this dentist, Coast dental .Now I have to wait for management to call me. Why didn't management or someone from the office call me before I got to this point. Yes it feel like scamming at it's best. New patients Be Aware. So, will the new dentist that they trying to send me too, are they willing to pick up where Costal dental left off at, You Know, the treatment plan that I'm still paying for, but no treatment. So now I wait for 24-48 hours for someone to get in touch with me. I'll update whether it's good or bad.
Complete scam. These people will perform whatever service they can to get extra money. My parents do not speak very good english and were seen in the past by a hygenist who spoke their language, this individual is no longer there and on their last visit they are being charged $1,600 for what was supposed to be a cleaning. Spoke with office manager and she(Nice Lady) directed me to corporate office. No one at corporate answers the phone. Why was there no charge when the Philipino Hygenist treated them and now they are being billed $1,600? ****UPDATE****** 31Mar; The company has resolved my issue and I am very thankful for the resolve. I am still upset because this should have never happened. Someone tried very hard to take advantage of two elderly folks who do not have a lot of money. They were will to bankrupt these people just to make a couple of dollars comission. We all know the money goes to the company not the technician. My parents were going in there to set up a payment plan and if I would not have got involved this would have turned out very different. Unfortunately I am going to take my parents to another dentist and now I have to ensure I go to every dentist visit with them. That is not the way we should live.
My experience with this establishment was very pleasant. I experienced no real pain to speak of. The staff is always professional and friendly. They explained in detail what I could expect when it came to what my portions of the bill would be. They also offer payment plans if needed. I would recommend their services to anyone who need dental work.
19 verifiable emails BEGGING for detailed billing. 3 visits in person asking for the same thing. Countless hours spent trying to figure out THEIR error in billing. I have a 820 credit score and pay my bills. My first visit for a cleaning should have turned me away when the hygienist had her children running in and out during a cleaning with no change told gloves. Nice people but completely unprofessional and unorganized. I went to my appt this morning to fill like a customer with ZERO assurance and assistance. I would like someone from corporate to reach out to me.
My daughter was in desperate need of a cleaning and had also chipped her front tooth. This place was close to us and took our insurance. I didn't see the negative reviews until after I had already booked the appointments; when I had called initially we were given appointments for a week out which was awesome.. many other places could not see my daughter for several weeks. The office must have had a turnaround in the past few months bc my experience was nothing close to the other reviews. Front desk checked us in quickly & was very friendly. We did not wait long at all in the lobby. My daughter was able to get x rays and her teeth cleaned; dentist was able to put together a plan to fix her front tooth. We never had to video chat as other reviews noted. I spoke with the dentist face to face. We came back for the fix less then 2 weeks after that. The dentist and assistant were so kind and worked so hard to fix my daughter's tooth. They took so much care to insure that it looked good and that it would last. I am beyond happy with the results & overall had an amazing experience with this office. Billing was seamless too; I was never pressured to purchase anything outside of what my insurance covers nor was l even asked. My daughter and I had a great experience and will return to this office.
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