Dau Family Eye Care - Bartram

Amazing! I definitely made the best choice when looking for a new eye care provider in St. Johns after moving to Jacksonville from Ohio. During my first ever visit, the young man who quickly greeted me to check me in was very polite and efficient in getting everything in place, as I also noticed a very inviting and modern waiting/optical area. My technician Valerie was very cheerful, professional and knowledgeable during the initial portions of my exam. She was very proactive in preparing a retinal scan test after acknowledging Dr. Poon discussing this with me. Dr. Poon was extremely professional, knowledgeable and thorough during all phases of her portions of my exam. She patiently answered all my questions while ensuring I had all the pertinent information I needed. I really appreciate how much time she was willing to gladly invest in me, to expertly execute exam and test procedures, and into this visit overall. Once I had my new lens prescription, Jessica and the lady working with her very quickly assembled all the information I needed when choosing to replace my lenses and possibly frames. She reviewed all my coverage and all available options. They also showed me a video of how my vision would be impacted with the various levels of progressive lenses! In several instances this visit I also was provided testing with technology and equipment that I had never seen before, even though I have received eye care, including several specialists, and worn glasses for almost 60 years. I highly recommend Dau Family Eye Care!

All of the staff is so helpful and nice. I tried out their new skin care line, Universkin. Dylan explained how it all worked and made a custom skin care routine for me. It was really cool and has already made my skin so much better.

I had a great experience at this eye doctor’s office. The staff was very kind and supportive, making us feel comfortable from the moment we arrived. The doctor took the time to clearly answer all of our questions and made sure we fully understood everything. We truly appreciated the level of care and attention we received.

I’ve been coming here for years and think Dr.Dau is pretty incredible. Today I was super impressed with Dylan, one of the staff. He was super patient kind and helpful. Thank you guys!