Isle Healthcare & Rehabilitation Center

We had a great experience at Isle Rehab! Sumaira in Social Services was incredibly kind, helpful, and attentive throughout my family's members stay. She was always willing to answer questions and made everything so much easier for us. We truly appreciated her support.

Everyone here has been so welcoming and kind. The social worker, Sumaira, has been exceptionally helpful. She does her job well and with so much passion. It has truly been amazing to see a healthcare worker genuinely care for patients needs.

I arrived at 11:45 am on a Friday after a full hip replacement. I was told there was no walker or port-a-potty available for the entire weekend. They were locked up in a room for the weekend !!! I asked to go to the toIlet. They brought in a wheelchair that was broken. I had to hold onto the back, but when I was trying to walk back to my bed I fell 😩 because the wheelchair would not lock!!! The attendants went to get a lift machine. They lifted me up and the battery on the machine died. So I'm hanging in this lifter between the floor & my bed. They found a new battery and finally got me back in bed. I had to have my husband bring a walker and a port-a-potty from our home since that's what my doctor told me to get before my hip replacement. I was sharing a room with a curtain between me & the other person. She had the TV on loud 24 hours a day & night. I asked if she could lower the volume so she put it even louder!!! I asked the night nurse how many patients leave before their week of rehab is complete. She said about 50% of patients leave after 1 or 2 days. This place is dangerous!!! I left the next day in a wheelchair ♿️ as fast as my husband could get me out of there !!!!!!!

I truly do not see how this place has so many 5 stars. Just from the smell alone, it should get NO STARS. This place is HORRIBLE. My mom legitimately came out worse than she went in. She fell during therapy which the worst part is they never even did x-rays even after i asked TWICE because her foot was horribly bruised and she was unable to put any weight on it afterwards. There was bugs....mainly ants and roaches which is not a surprise considering how nasty it was. They would let her sit for hours in her own urine and feces. She went from the hospital being able to use a bedside potty to basically an infant 100% dependent on diapers because that was their solution so they did not have to clean up her soiled sheets when it would take them a hour after she called for help to use the restroom. She has had a few episodes since her stay here which resulted in going to a few other short term rehabs that were amazing but anytime they asked where she wants to go, I start off with Isle is absolutely NOT an option! She will NEVER GO BACK TO THIS HORRIBLE HORRIBLE PLACE....... EVER! this place seriously needs to be SHUTDOWN and how they are still open is honestly beyond me!