Lamb's Yacht Center Inc

Staff is kind and friendly. We had a bottom paint, hydraulic hose for the swim platform and prop speed put on while we went home. After 2 years we went to another marina for haulout and they took one look at the expensive prop speed job and said they missed several areas that should have been done. We ended up doing it at the new marina, again. Now, the hydraulic lift lost that hose. Come to find out it isnt stainless steel. Upon inspection it is noted that although this hose is below the water line Lambs replaced hose is steel. After 3 years the hose let go. We looked at all the original hoses and they are all fine. The replaced hose disintegrated. Now in the Bahamas with a half submerged swim platform we have to find a place to haul, get this steel hose completed and bring up the platform. So beyond the expense of the original repair, the prop speed and a stainless steel hydraulic hose leaving us stranded in the Bahamas I'm leaving a poor rating. If it wasn't for the kind staff I would have given a zero. After the followup by the marina as shown in the comment below, pictures sent, email a couple times, we have heard nothing from them. I guess the review comment is just for show.

The most professional and personable marina I've dealt with. I keep my 55ft classic yacht here and they stay on top of everything. I'm especially grateful to how attentive they are when big storms come rolling thru. I've recommended them to several friends who have had work done on their yachts...and they also have about the exceptional care they've received. 5 stars every time!

The worst possible experience EVER!!! Being a Navy Veteran I understand that not everyone is as keen to detail however this was just laziness, discrimination and out right disrespect. Brought a 2004 Regal in and was quoted a price of 2800 for an ignition module, ignition coil, and wire harness replacement. After agreeing to the price I was told I need to bring 1000 deposit. After arriving to give the deposit was told their system was down and couldn’t take it. Later Hunter called me back and stated they found rot in the transom and it would be additional 7k to do. I declined to have it done but told them to do the other work. I was then called again by Hunter that they would not do the work because I declined the transom work. Finally I was quoted a price of 185 for whatever work they did do and told to get my boat. Well I finally got the boat back it was a complete nut job! The entire harness was disconnected , alternator is everything in the engine bay.. look at the pictures. If you have a Volvo Penta, and you are NOT CAUCASIAN do not take your boat there to get serviced!

Extremely unprofessional, customer satisfaction at the bottom of their list as a business. Decided to take our boat for service (prop shaft seal leak). The service manager Richard Addison contacted us to let us know that unfortunately they were unable to remove the bearing carrier in order to remove and replace the seal, he then followed by saying that they could try another route that had a 50/50 chance of “destroying the carrier or the gear housing” to what we obviously asked not to proceed and that we would pick up the boat instead. After being charged $220.00 for not repairing the issue, upon inspection, we were amazed to find that they, without authorization from us, tried to remove the seal by what seams forced methods. Resulting in damages that are now beyond a simple procedure to replace such seal. After contacting them to request to at least finish what they started, the manager refused to take the boat back and stated they would not do business with us. The lack of professionalism and customer service is overwhelming. The pics show the condition they received the boat and the condition and damage they caused. At this point we are fearful that we will have to replace the entire lower unit.