Boat & MarineSt. Augustine 4.3 (17)
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Boat & Marine in Northeast Florida
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Claim this listing4.3 on Google from 17 reviews · Read on Google
Recent Google reviews
I called to schedule an inspection for a boat I was buying. The inspection was scheduled for 3 or 4 days after I called. I was never informed of a cancellation policy. Unfortunately, the boat was sold to somebody else before the inspection took place. When I called to cancel the inspection, I was then informed of the cancellation policy and was charged around $250 for nothing. Absolutely terrible customer service!
Boat & Marine
205 West Davis Industrial Drive, St. Augustine
I hired Chris to perform a pre-purchase boat survey. While the onsite inspection was completed, I never received the written survey report, which was the primary deliverable I paid for. $960 I followed up multiple times by phone and text over an extended period which ended with no response and no explanation. At this point, the report is significantly overdue (months) This experience has been frustrating due to the lack of communication and follow-through. I cannot recommend this service to anyone who needs timely, reliable documentation.
They are incredibly thorough, professional, and easy to work with. He did a great job! I’ll definitely be a repeat customer as opportunities arise. I highly recommend!
My wife and I worked with Taylor and Chris on our first boat (used Grady White) recently. They are absolute rockstars! Great communication, fair price, and SUPER thorough inspection with photos and extensive notes. On top of that, the report had industry insights to better understand our negotiating power through the purchase. I was very impressed with the process overall. Chris also talked to us on the phone and explained a bunch of technical stuff we weren’t familiar with. Highly recommend them to anyone needing a survey service. We’ll definitely use Chris and team for our next purchase down the road.
Honest and focused on helping clients make smart boating buying decisions. I found a boat in Florida but was worried about finalizing the purchase before seeing in person. Chris was able to be my eyes from far away.
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