Urgent Care
12443 San Jose Boulevard, Jacksonville
Urgent CareJacksonville 4.7 (236)
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Urgent Care in Jacksonville, FL
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Claim this listing4.7 on Google from 236 reviews · Read on Google
Recent Google reviews
Today was our first visit to Petfolk with our two fur babies, Dior and Bronx, and I can confidently say it was the best veterinary experience we’ve ever had. From the moment we walked in, the office was spotless, modern, and welcoming. The staff? Simply amazing. Everyone was incredibly kind, knowledgeable, and took the time to explain everything thoroughly—we never felt rushed or overlooked. What truly stood out to me was how they treated Bronx. He’s a 77 lb pit bull, and as you can imagine, people can sometimes be hesitant around him. Not here. They were so warm, gentle, and genuinely loving toward him—and he felt it. He was relaxed, happy, and completely at ease the entire time, which meant everything to me. It’s rare to find a place where the care matches the marketing, but Petfolk delivers on every level. What you see is truly what you get. They have absolutely earned lifelong clients in our family. I’m beyond grateful we found them and would recommend them to anyone looking for top-tier care for their pets.
I took my dog here for a rash that he was having. Left with a $600 vet bill, a cone, and update shots including rabies. My dog had a beautiful coat of hair. He started to lose his fur in clumps and had lumps and was breaking out. Take him back, another $250 and now he has fleas. Dr glanced at him and gave him flea medicine. I have 2 other dogs that have no feas. Recommend I bring them their. I brought my dog for a rash in 1 spot, rash didn’t clear and he had a reaction to the rabies shot and had to bring him to another vet to get a proper diagnosis which was cheaper and actually took the time to look at him. No fleas, waste of $850. Why would I get charged $250 for a follow up that wasn’t happening before I went to you, to be told he has fleas that you missed the first time. Take your pet somewhere else that takes time to actually look at your pet instead of doing unnecessary shots and work up that doesn’t solve the issue.
My partner & I took our feline baby in for some gastrointestinal issues and Vet-tech Charlene & Dr. Caldwell took our worries very seriously. We were frightened going in, but even when discussing the possibility of cancer Dr. Caldwell and Charlene were gentle & understanding. We have some budget constraints and they were so willing to work with us on what procedures were necessary versus what they thought we could wait on, which was another huge relief. We signed up for their pet plan & saved a ton of money on today’s visit as well, which they were not at all pushy about (they gave us tons of time to discuss privately about what we wanted to do & always respected our choices) but were very clear about what the benefits were & how it would help us in the long run, which we deeply appreciate. Our little baby is feeling a bit better & has an amazing care team behind her now, working to figure out whats wrong, so we really couldn’t be happier with our experience at Petfolk.
We took our pup here for an urgent care visit, and Dr. Moran and the whole staff were so kind and knowledgeable. This place is very clean and we were in and out with answers and peace of mind within an hour. Would definitely recommend to anyone needing a vet or urgent care services for your pets!
The staff took such good care of my best friend! Finding a vet that is comfortable with big dogs was a priority for me, and Im so grateful to the staff for their (dog)bed side manner. My dog thought he was just there to get treats and scritches and it made it easier for everyone
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9925 San Jose Boulevard, Jacksonville