St. Johns Eye Associates, now part of MyEyeDr.

Went there twice for an eye exam, second visit was my last. On my first visit about 2 years ago they did an eye exam and ordered trial contact lenses. I was waiting for them to call for over a week to schedule lens fitting. They never called. I had to call them three times before they admitted they never ordered my lens. Okay, mistakes happen. Finally got my lens after two plus week wait time. My second visit was this year. Again, no call from SJEA for about 10 days. I called myself to check on the status, was promised to call back same day. Never did. Next day I called again, asked specifically if lens were ordered. "Oh yes, they were. Should be here by the end of the week. Will call you this week." Never did. On the following Monday I finally picked up my lens with the packing slip from the manufacturer, stating the order date and time when I called the second time and was told lens were already ordered. So, I was really lied to - lens were not ordered again. This is not the kind of service I am expecting. Will not return, do not recommend. Twice in a row, same kind of mistake, lies on top. Google rating for this establishment feels kid of cooked.

DO NOT GO TO this eye practice. They charge more than anyone in this town, they have partnered with My eye Doctor or something and they screwed up my contact lens order twice. Had to wait one month to get a full order of my contacts. The first time, they sent the wrong Rx, the second time they send only the left eye and claimed the right eye was “back ordered.” Ive been getting contacts for 60-years and this has never happened to me. The glasses they made me fell apart already. The staff is less than to be desired. Go to a regular Pearle Vision or Dr. Riordan with Florida Eye Specialists.

Had a great eye exam today with Dr Fay. I thought the exam was very thorough and not rushed. Dr Fay and all the assistants explained everything and answered all my questions. #. I ended up having cataract surgery before getting my new prescription filled. Several months later I had the pleasure of being helped by REGINA PLANT. After several visits, I ordered 2 pairs of glasses. 1 pair came in with an issue that she was able to handle within the hour. Regina is very friendly and knowledgeable in her field. I never felt rushed or pressured.

Such inefficient service at the reception desk. They couldn't verify insurance at the time of the appointment and ended up canceling on us — even though my son is an existing patient and was willing to self-pay. He has to go back to college soon, so this caused a huge inconvenience!!