UF Health Emergency & Urgent Care Center - Baymeadows

Went here based off doctor recommendation for severe ankle pain. Should have been able to diagnose gout. Ended up having to go back to new ER and then be admitted when test could have been performed without the need to charge for an ER visit. Nurses were friendly.

For the most part I like this urgent care location very much. I just have one complaint. After the doctor has almost finished her visit, she says she’ll be right back (today with a necessary shot). She never returned. After 25 minutes a nurse came and gave me the shot. The same thing happened another time. That time the doctor never returned, so after 30 minutes I went to look for someone. I imagine that management expects the doctor to write a lengthy report before returning. I think it would be better if the visit were completed and the doctor would tell the patient they could wait for the report or have it sent to them.

Everyone I interacted with from the front desk to the nurses, doctors and test techs, was friendly and professional. They listened to my concerns and met my needs. I felt like I was in good hands! It's so nice and convenient to have everything I needed locally without having to go to a hospital ER.

An awful and alarming experience with the lack of empathy and unprofessionalism Martz, Blake Autry, DO and Stone, Leighann M., APRN and the nurses there have when dealing with patients. They lack bedside manners and make patients who are already going through traumatic experiences go through worst with the treatment provided here. They also make patients wait for 3-4 hours while they sit around only to see them for only 3-4 mins without any proper care being provided. DO BETTER the medical profession is one that patients should have faith in not lose faith in due to a lack of proper care and treatment.