WoodSpring Suites Jacksonville Beach Blvd.

We are in the middle of moving so we chose woodsprings suites best decision we made the staff here is excellent. And Ms Angellica the manger here is excellent she is very respectful and kind she gets things done right away if you have problems. Am old school i grew up on respect and she is great and the staff is also very respectful always say hi to you when they see you

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained throughout my visit. I especially want to recognize Angellica, the manager, for her outstanding customer service. She was professional, friendly, and went above and beyond to make sure my stay was enjoyable. Her attention to guests and willingness to help truly made a difference. Thank you, Angellica, and the entire staff for such a great experience. I would definitely stay here again!

It took us a half hour before someone manned the desk to even let us check-in. Upon entering the room there was the overwhelming smell of disinfectant cleaner which by the morning had subsided to reveal a musty, mildew smell. The bathroom door does not lock, the TV does not work, the shower curtain rod is broken, and several panels of the blinds are missing. Went downstairs to complain 'cause guess what, there's no house phone. At 11 PM the office service window was shuttered with a security gate. Came down the next morning at 8 AM and the office is still shuttered with no one manning the desk.

If I could give less than one star, I would. I was personally present and witnessed this entire interaction firsthand. A pregnant guest had a third-party booking confirmation and the booking agent on speakerphone, yet the General Manager refused to honor the reservation unless she paid additional money directly to the hotel. I personally heard the agent question the additional charge, and no clear explanation was provided. I also personally witnessed how the General Manager treated the young man working the front desk. Management had removed his authority to approve the booking, yet the manager spoke to him in a rude, demeaning, and humiliating manner in front of everyone. I watched this young man try to do his job while being placed in an impossible position by his own management. I later personally encountered the pregnant guest outside with her four children. What I witnessed was unacceptable. Corporate management needs to investigate this incident and take appropriate action regarding both the unexplained additional payment and the treatment of this employee and guest. The way the general manager treats its employees is degrading, demeaning, disrespectful, dishonorable, and unprofessional. If they would take from a pregnant woman, her four children, and a third party they would take from anyone. Beware of this company if this is how they choose to do business and how they treat their employees, and guests.