Coastal Oaks At Nocatee

Absolutely the rudest and most unprofessional guard I’ve EVER come across. The African American lady with gold teeth that works as a guard is absolutely RUDE. The way she speaks to people is far from professional, the yelling and carrying on was absolutely ridiculous and embarrassing even threatening to call the cops and all I was trying to do was deliver an order to a customer. I was not rude to her nor did I raise my voice at her in any manner I was just trying to figure out a solution to get my order to the customer. I understand this is your job but there should be a certain level of respect and professionalism that needs to be set. I can’t believe a neighborhood of that caliber would ever have someone that unprofessional, rude and demeaning work for them. This guard needs to have further training and taught how to have an actual conversation with people or be removed.

My brother in law just contacted me and told me about the horrendous treatment he received from the guard posted at your establishment. Being rude and nasty is one thing but using anti Jewish semitic slurs against my brother who has suffered enough with this in his lifetime is horrible. The company that manages the land out here should be ashamed of themselves for allowing the employment of this worker. It seems these comments are not taken seriously as well. There are comments dating back 10 months ago saying how awful this woman is and now she's using racial slurs?? This is unacceptable and I demand a response to this review for the pain caused to my brother. P.S My brother in law Jonathan Silverstein's review was silenced today!! He attempted to review and post about his horrible treatment but of course his comment was deleted. An absolute travesty and crime silencing the voices of those this woman has hurt

Incredibly clean place nice atmosphere , do better on customer service really lack. some of the service out there sounds so depressings on customer service

Last things we need is more people in the area. THANKS FOR CONTEIBYTING TO THE DEGRADED WAY OF LIFE IN ST JOHNS COUNTY!