Exotic Bird Hospital

I cannot recommend them highly enough. As a pet parent who manages complex medical needs for multiple animals, I have high standards for clinical care- and this team exceeded every single one a thousand times over. I am new to the area, and brought in my senior guinea pig for what I hoped was just some bloodwork and a thyroid issue. Unfortunately, during the exam they found a mass. Immediately other vets were brought in, second opinions shared, all the tests she needed were done the same day, and we walked out with a diagnosis and a surgical plan. What was supposed to be a short visit stretched well past their time limit, but they were so unbelievably kind and worked me into their very busy schedules. They also had such a patient, wonderful vet tech who sat with me the whole time, answered questions, and kept a very dark moment light enough for me to hold it together. These women (who had never met me) sacrificed their time and energy to not only understand what my baby was going through, but ensured I walked out with that diagnosis and a plan. I had a million questions, but they answered every single one- even well after hours. We are currently in the critical window leading up to her surgery, and the peace of mind I have knowing she is in their hands is a testament to their skill. It is rare to find a team that combines elite medical expertise with such selfless, genuine heart. To the vet tech and the vets who were so thorough, and stayed late to build our plan: thank you for treating my baby like she was your own. You have gained a lifelong client. If you are looking for a veterinary team that will truly fight for your pet, look no further. They are the gold standard- if I could give a million stars I would ⭐️

I was so scared for my bird when I took here. He was sick and swallowed some pieces of a zipper. I thought for sure he was going to die. The Vet was and techs were very reassuring and made us feel so much better, giving us hope for our loved one. Sure enough, he got better! He is with us today. They called us every day with updates and treatment plans. I'm so glad we found this place.

We brought our beloved cockatiel here for about a year. The doctors were able to diagnose her with Bornavirus and did their best to manage her condition with the resources they had. However, when it came time to make the heartbreaking decision to let her go, our experience was extremely disappointing. Over the weekend we communicated with the clinic and were told by a vet tech that they would arrange a quality-of-life visit for Monday. I called first thing Monday morning, but no one answered. When I called back an hour and fifteen minutes later, the staff acted as if I was being a nuisance and told me it would be treated as an emergency visit with a minimum $350 deposit — and that they might not even be able to fit us in, despite our conversations on Saturday and my follow-up message on Sunday. When they finally called back, the questions they asked about her wellness felt accusatory and left me feeling shamed for choosing euthanasia — even though our bird could only pass stool once a day and was clearly suffering. This was an incredibly painful time for our family, and the lack of compassion and empathy we experienced made it even harder. I’m grateful for the care they provided earlier in her illness, but I hope they reflect on how they handle end-of-life situations so that other families don’t have to go through the same distress.