First Down Mortgage

Chad H. At First Down Mortgage was amazing. He worked with us over the course of the past 4 years looking for a home. He was super responsive, even on those last minute weekend and holiday asks. And was always willing to answer any question as we had a ton due to this being our first home. Thank to Chad H. Over at First Down Mortgage, we have the house we have been praying for. Thank you Chad for all your help and hard work.

Hands‑down the best mortgage experience I’ve ever had! I recently worked with Chad and Whitney at First Down Mortgage, and I can’t recommend them highly enough. Even though the rates they found were comparable to my credit union, I chose them because of their transparency, friendliness, and genuine care throughout the entire process. They compared multiple rates, walked me through the pros and cons, and ultimately found the best option for my situation. They also took the time to explain terms I wasn’t familiar with, never rushed me, and made what could’ve been a stressful refinance feel surprisingly manageable. Not to mention that they were incredibly patient and supportive when I accidentally paid for a survey through another lender. As what followed was a long ordeal of formal requests, repeated calls, and escalations to get the survey transferred - and through every step, Chad and Whitney checked in, reassured me, and made me feel like I had true experts in my corner. The outcome was outstanding - and the closing was wicked fast! If you want a team that treats you like a human being, advocates for you, and delivers both great service and great rates, First Down Mortgage is the one. I’d work with Chad and Whitney again in a heartbeat!

We had a great experience working with Alex and Whitney at First Down Mortgage. They made what can be a stressful process feel straightforward and manageable from beginning to end. Communication was excellent throughout. They kept us informed every step of the way, were quick to answer questions and always made sure we understood our options and next steps. Thanks to their guidance and attention to detail, everything went smoothly from application to closing. We’d definitely recommend Alex, Whitney and the team at First Down Mortgage to anyone looking for a mortgage broker they can trust!

I can’t say enough wonderful things about Matt Keeler! As first-time homebuyers, the process could have felt overwhelming, but Matt made everything seamless from start to finish with his guidance, knowledge, and responsiveness. He was always available to answer our questions and made us feel confident every step of the way!!! We are so grateful for his help and would highly recommend him to anyone looking to buy a home. He truly is the best!