Rental Center at The Home Depot

Recent Google reviews

• Guy A 5 · 3 years ago

  Simon (check out) and Lonnie (return) assisted me with a flatbed truck rental. Pricing was affordable, they explained the rules/regulations. One thing I asked clarification on was refueling the truck before bringing it back. They did not say bring it back on "F" they said "Fill it up before you bring it back." I realized their policy and saw that the last few people who rented did not comply, as the fuel needle was just below "F". When I was done, I refueled the truck and it took $20 to top it off. I kept the receipt, just in case. When returning the truck, Lonnie asked if I topped it off, I said yes, he asked if I kept the receipt, I said Simon did not tell me to keep the receipt, but I did in fact have the receipt, as I handed it over to him. Lonnie asked me how far I lived (approx 5 miles away) and he then asked "You live 5 miles away , you had the truck for 1 hour, and you had to put $20 in the tank?" I said "Yes, Simon said to fill it up when I was done, so that's what I did." Lonnie smiled really big and split the fuel cost with me. He said that the previous customers must not have put in fuel in it. 5 Stars because both of these gentlemen were professional, courteous and treated me with respect. They were doing their best in helping multiple customers, cleaning/repairing returned tools, as well as renting trucks. And I definitely appreciate the split fuel cost. I highly recommend Home Depot Tool and Truck Rental Center!